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HR Advantage Platinum

Features & Benefits

Feature   Benefit
 
Designed with the latest Microsoft ASP.NET software technology.   Dramatically improves system performance, capacity, scalability, and reliability compared to otherprogramming software.
 
Operates on Corporate Intranets or over the Internet as a hosted ASP application   Provides access from anywhere in the world via your PC Web Browser (any kind); even from your home PC or laptop (24/7/365 access; 99.99% guaranteed uptime).
 
Secured by 128 bit SSL Encryption   Secures data communication over the web. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data.
 
Handles from only 20 to many thousands of employees, covering all staff and managerial levels, at multiple worldwide locations.   Being fully scalable, there is no limit as to the number of employees an organization may have on the system - now or in future. This is one of the biggest advantages of Performance Advantage™; having being designed with ASP.NET technology.
 
Competitively priced, especially considering its diverse and unique functionalities.   Many Appraisal System Vendors will not sell their system to organizations having under a certain minimum number of staff members (typically 200 to 300 minimum). Or otherwise their pricing is so prohibitive that it puts it out of reach of most organizations.

Not so with Performance Advantage™. Our pricing model makes it affordable for companies with as few as 20 employees.

 
Performance Advantage™ accommodates the following Performance Cycle alternatives: 1, 2, 3, 4, 6 or 12-monthly performance appraisals, as well as employee anniversary-based.   You are not limited to any system-prescribed performance management cycle. You can also change this cycle as necessary.
 
Handles both individual performers and teams.   Team objectives/targets can be set and measured as you would for individuals. Performance Advantage™ handles both.
 
Accommodates any kind of Performance Measure such as Goals/Objectives, Key Performance Indicators (KPI's), and Competencies.   Many online appraisal systems limit Performance Measures to Competencies only. With Performance Advantage™ there are no restrictions as to the kind of Performance Measures you wish to use - you can even use a mixture.
 
Performance Measures can be weighted according to their importance and priority.   The Performance Measures of a specific position cannot all be equally important. With Performance Advantage™ you can prescribe their individual importance weights in relation to each other.
 
Handy Calculators are included to aid many different KPI performance level calculations.   These facilitate the easy calculation of sub-scales in pre-agreed Rating Scales, which would otherwise be very cumbersome to work out.
 
Organizations can create a Centralized Appraisal Template Database (for all job categories in the organization).   This facilitates the easy creation of Performance Agreements with position-specific Goals/Objectives, KPI's, and/or Competencies. Templates get uploaded for individual employees at the click of a mouse, and then customized if necessary to provide for local circumstances and individual requirements. They can also be locked to prevent editing by managers once downloaded.

This unique functionality of Performance Advantage™ ensures the standardization of Performance Requirements for the same Job Category/Title throughout the organization, prevents the reinvention of the wheel wherever a position is duplicated, saves eons of time, and ensures a fairer performance management dispensation.

 
Numerous Generic Competencies are available in a central system library to select from and auto-upload into Performance Agreements, or when creating Agreement Templates.

Organizations can also create their own Corporate Competency Library for in-house use.

  The concept of Competencies can be daunting for many organizations. Performance Advantage™ has numerous Generic Competencies to select from and auto-download into Performance Agreements - based on the requirements of each position.

Larger organizations frequently have their own Competency Frameworks. These can be uploaded into Performance Advantage™ for easy click-selection by their in-house users.

 
Four Rating Keys are available (2, 3 and 5-point versions), plus client organizations can design additional versions to their own liking. All can be used during appraisals, depending on the specific Performance Measure under consideration.   Facilitates easy rating of Actual Performance against Agreed Performance Measures and Standards/Targets. The rating option: “'Competent'” and “'Not Yet Competent'” is also included. (The rating of performance can also be excluded should clients so wish).
 
Powerful Multirater Functionality.   Other managers, supervisors and team leaders an employee has worked with during a performance period, can be invited to provide online feedback to the employee.

The results are output as averaged ratings and combined narrative feedback per measure, automatically presented on one report page - with graphs (while the individual appraisal results can also be viewed).

 
Automatically calculates an overall Performance Percentage for each staff member.   This functionality can be used to provide crucial input for calculating performance-based salary increases, incentives and bonuses, in a fair and transparent way. This also enables HR and Line to compare employees' performance, especially those from the same job category. Star performers can thus be easily identified for appropriate reward and other kinds of recognition.
 
Exports employee performance percentages to a spreadsheet.   Facilitates easy performance-based remuneration calculations (if required).
 
Compares team members' performance in numerous ways by means of barcharts in 'ChartDirector'.   Barcharts provide a visual and easily grasped means of comparing staff members' performance, clearly highlighting the differences in their performance, and who your star performers are. ChartDirector Software forms part of the Performance Advantage™ System, so clients do not need to purchase and install this themselves.
 
Appraisors (line managers) and Appraisees (all levels) can log (typed text) evidence of performance onto the system at any time.

This feature can be optionally disabled by the Corporate System Administrator.

  This is the solution to potential differences in opinion as to what has actually happened during a performance period. By entering evidence of actual performance (positive and negative) in this way, both parties do not have to rely on their memories that much as to what the jobholder has achieved over the performance period.
 
Any number of Performance Advantage™ System Administrators can be appointed. System Administrators are typically Human Resources staff, but can also be any other selected individual/s such as PA's or administrative personnel. No special skills are required to manage the system, and detailed help files and tutorials are available by mouse-click.   Larger organizations should typically appoint a Corporate (Master) System Administrator, and a Divisional System Administrator for each division (or region/branch/location). This way the burden of monitoring appraisals does not fall on one person only, but gets shared logically as dictated by the organization structure or its geographical spread - even internationally.

Divisional System Administrators are only allowed to see and manage the employee and appraisal records of those units, branches, regions, or locations that were assigned to them in the system.

 
Email reminders are sent automatically to inform line managers and staff of appraisal deadlines.

System Administrators can also send bulk emails to all or selected staff groupings to give relevant appraisal instructions instantly, at any time.

  System Administrators have the ability to program the system to send pre-written emails to selected in-house audiences (even the whole organization), at predetermined times prior to appraisal deadlines. This way line and staff are prompted/notified as needed to continue progressing with the appraisal process.

ADDITIONAL USE OF THIS SYSTEM FUNCTION: Use this system feature for all other corporate mass email communications as well, even unrelated to appraisals! You can select/filter the in-house recipients of bulk emails in the following ways: entire Organization, Divisions, Departments, Sections, or Locations.

 
Easy monitoring (by means of the system's unique 'Appraisal Manager' function) of the status of appraisals -- by the appointed in-house System Administrator/s and Appraisors.   System Administrators have a Corporate or Division-wide view (on one web page, called the 'Appraisal Manager') of exactly what the status of all appraisals in the organization is: which were completed when, and which are still outstanding by whom, and the performance percentages achieved. From this Appraisal Manager they can also send email reminders to those people who are lagging behind.

Line managers (Appraisors) have a similar Appraisal Manager to monitor the status of appraisals in their own teams.

 
Appraisals include a Performance Improvement Plan (with earmarked Training and Development) for each employee.   No appraisal should end without a discussion and written Action Plan as to how Line Managers can assist their direct reports in performing their jobs better, and how the latter can improve their own performance - plus any training and development they could benefit from.

This is probably the most important part of an appraisal: namely how to use lessons learnt over the previous performance period to improve performance in the next. This philosophy and practice will lead to a truly continuously improving and 'Learning Organization'.

 
Detailed records of all previous appraisals are stored in a click-accessible archiving system (lifetime archiving, i.e. records get never deleted).   This is useful in tracking performance progress over time, and the history of past Performance Measures, Ratings, Percentages, and Training & Development.

It is, naturally, legally crucial to have a documentary audit trail of someone's poor performance. Without this it will be difficult to dismiss employees based on persistent poor performance.

 
There are three system interfaces: System Administrator (Corporate and any number of Divisional), Appraisor, and Appraisee, each with specified System Access Rights.   Users log in with their own User ID's and Passwords to ensure sufficient security and privacy. Each type of user only sees what are relevant to them and what they are allowed according to their set system access privileges.
 
Creates graphical reports by filtering any combination of Job Title, Appraisor, Appraisee, Team, Unit, Location and Performance Measure.   Graphical presentation of Ratings and Performance Percentages make staff performance comparisons real easy.

Performance Advantage™ also allows you to identify the poorest performers in any performance measure (e.g. the Competency "Leadership", or the KPI "Sales") so that such people can be targeted for needs-based training, development and coaching interventions.

 
Rich content includes detailed User Guides, Tutorials and Help Files to get users (all staff members) up to speed with Performance Management and Appraisals in no time at all.   No need for special 'classroom' training, providing that users spend some productive time and effort learning the system through the user-friendly User Guides, Tutorials and Help Files provided. Add to this our unlimited free email, online and telephone support as per the Client License Agreement..
 
As part of the system setup, System Administrators create the entire organization hierarchical structure online in the system, along with User Files for all employees, containing their details such as: name, job title, start date, unit, location, work address, telephone number/s and email address.   This functionality is extremely useful in logically setting up the system for the organization, and for targeted filtering (record searching) and reporting.

ADDITIONAL USE OF THIS SYSTEM FUNCTION: All users can view the organization structure, and who works where, in a 'Contact Manager' feature. Everybody can also view the non-confidential details of all staff members in the organization, such as their names, job titles, units, locations, work addresses, and telephone numbers - plus have the ability to send emails to anyone by merely clicking on a link next to a person's name. Imagine what this amazing feature could mean for your general corporate communication and productivity! This is equivalent to having an electronic staff directory on tap from anywhere in the world.

 
Job/Role Description Functionality   Create all your Job/Role Descriptions within Performance Advantage™, and give online access to it so managers can view those of their direct and indirect reports, and staff members can view their own (by mere mouse-click).

As you update/edit your Job Descriptions centrally, everybody has instant access to the latest versions.

 
Scans all entries by Appraisors with a Language-Sensitivity Filter/Checker.   The Corporate System Administrator enters inappropriate, non-compliant, and other insensitive words and phrases into a system filter to disallow their use by Appraisors.
 
Linkage/interfacing with any HRIS / HRMS System is possible, i.e. employee data can be imported from existing Personnel/HR Information Systems (additional setup fee applies).

Alternatively, the system’s Excel/CSV Bulk User Importing Functionality can be used.

  Fast upload (and maintenance/updating) of employee data.